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Why Small Businesses Are Choosing Managed IT Support and Services

As technology continues to change at a breakneck pace, it can be difficult for small businesses to keep track of new features that may be essential to their survival and success. Many business owners are discovering the advantages of managed IT support, where all networking, security, and other online services are handled by a specialist firm. IT support and services can include everything from network consulting to SEO and website design. By handing off IT services to a specialist firm, businesses can focus instead on their core competencies, building their brand and revenues.

Why use IT support and services?
As new technology continues to evolve rapidly, it can be difficult for small businesses to keep up with the changes. These can range from greater online security to protect business and customer data to network consulting for maximum efficiency and speed. Few small businesses can afford a large IT support staff, and then there are the costs of upgrades and expansion.
This is why many business owners and managers are looking to a new model of IT support, where IT support and services are handled by a specialist firm that offers IT support and services. These services can include everything from network consulting to web design and online marketing. This also frees up staff and resources to focus on the core functions like branding and building revenues.

What do IT support and services cover?
Online technology covers everything from network security to web design and marketing. As more and more business functions are now carried out online, the threat from hackers and data breaches grows correspondingly. It takes specialist knowledge to keep track of new developments in online security and to ensure that all necessary protections are in place. There are also federal regulatory requirements for protecting customer data that all businesses must meet.
A small business can’t afford to hire a full IT department that can keep up with the newest developments. Managed support takes over all of these functions, ensuring online security as well as regulatory compliance for all online transactions and information storage. IT support and services also cover customer facing services like website design, marketing, and social media.

Maintaining an online presence
Even bricks-and-mortar Main Street businesses need an online presence, in order to connect with their customers. With the rapid expansion of internet technology and the proliferation of mobile devices like phones and tablets, people rely on online searches to direct them to local businesses. Even if they’re looking for auto repair or sushi takeout, they will first do an online search to find the nearest location.
For businesses, having an effective online presence can be the best way to connect with new and existing customers. An online presence can take the form of a website, social media presence, blogs, emails, and more. Like network security, it can be difficult for a small business to keep track of the rapid developments in these fields. Managed IT support can handle these tasks much more efficiently, helping customers to find the businesses they are looking for. Increased online traffic translates into higher revenues for the business.

Many small business owners and managers are discovering the benefits of managed it support and services. These can range from greater network security and regulatory compliance to an enhanced online presence and greater customer engagement, leading to higher revenues.

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